IT Technician - Support

In order to pursue its development, G Mining is looking for an experienced and motivated individual to fill the position of:

IT Technician - Support

Summary of responsibilities:

Under the supervision of the Vice-President, President Finance and in collaboration with the IT consultant, the Computer Technician-Support will be responsible for ensuring the proper functioning of the workstations, software and peripherals used by the organization. His/her man responsibilities will be to:

  • Install, test and update computer equipment (computers, servers, peripherals, programs and software);

  • Ensure the maintenance, administration and security of the equipment;

  • Diagnose and treat incidents;

  • Write procedures and various technical documents;

  • Provide support to users in relation to equipment and software;

  • Install, configure and maintain backup solutions;

  • Collaborate in the development, technical realization, implementation, documentation, training and maintenance of systems;

  • Create and maintain a log of all computer components in the organization.

Requirements:

Holder of a DEC or an AEC in Computer Science. Experience in IT support is an asset. The candidate must have a very good expertise of Windows 10, Windows Server 2019, office software and Microsoft 365 email. The candidate must also have a good knowledge on troubleshooting network components. As some employees are telecommuting, the candidate must be comfortable with remote troubleshooting. He/she must have good knowledge of French and English, both written and spoken. Must be available to resolve issues outside of business hours.

Required skills:

The successful candidate must have good analytical skills and process synthesis and be able to work well in a team. He/she must be rigorous, attentive to detail and have a strong sense of quality. The ideal candidate must also have a good sense of organization, be autonomous, be able to work under pressure and show a great adaptability.

If you feel ready and willing to be part of a team of experienced professionals, involved in various areas of the mining industry and driven by the desire to succeed in the projects in which they are involved, we offer you a challenge that matches your ambitions.

Application Form

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